Front Of House Manager Job Vacancy
The Front of House Manager is responsible across all elements of our front of house operation for the welcome, service, and safety of all people using, visiting and working at Pegasus. The role leads the Front of House team managing four Duty Managers who work on a shift system over six days of operation to cover: ticket sales and reception, café bar preparation and service, house management of shows and activity and day to day building and facilities operation. This wide-ranging role supports the development, implementation and monitoring of Pegasus’s audience development and financial strategies to achieve our business objectives and artistic ambitions.
- Ensure the provision of friendly, informed access to our entire front of house services; ticket sales, café, performance, creative learning activities, general enquiries and facilities.
- Increase the frequency and levels of attendance of current audiences, users and partners by providing exceptional facilities and services, that are responsive to need, demonstrates our value and engage customer loyalty.
- Maximising the potential of front of house to contribute to the ongoing sustainable success of the organisation.
- Actively promote the activity and achievements of Pegasus, championing our programme within the local community, wider city, regionally and nationally.
Closing date for applications is: 12 noon Wednesday 19 June 2019
Interviews will be held: in the week beginning 24 June 2019
Application pack available here
Work Experience Weeks at Pegasus
Work Experience Weeks at Pegasus are an opportunity to gain an insight into the various roles required to run a theatre venue. Each student will gain a high quality experience throughout the week and will contribute to the work in our theatre. You will spend time working on projects across marketing, HR, finance, fundraising, creative learning and front of house. We expect all our applicants to be flexible, adaptable, have initiative and a real passion for careers in a theatre.
Available Weeks 2019
Monday 29 April – Friday 3 May (10am – 4pm)
Monday 1 July – Friday 5 July (10am – 4pm)
Monday 15 July – Friday 19 July (10am – 4pm)
The application form can be found here.